1. Who We Are
This Privacy Notice explains how KoinArcade (registration pending) ("KoinArcade," "we," "us," or "our") collects, uses, stores, shares, and otherwise processes personal data when you use the KoinArcade Platform.
Contact:
• Email: [email protected]
• Support: [email protected]
• Address: Malta (registered address pending company incorporation)
2. Scope
This Privacy Notice applies to personal data we collect through:
• our website;
• user registration and account features;
• wallet connection features;
• customer support interactions;
• tournaments, promotions, and reward programs;
• marketing communications;
• analytics, cookies, and similar technologies.
3. Information We Collect
We may collect the following categories of information:
A. Information you provide directly
• email address;
• username or display name;
• profile details;
• support messages;
• survey responses;
• promotional opt-ins;
• age confirmation or eligibility confirmations;
• any other information you choose to submit.
B. Wallet and transaction-related data
• wallet address;
• connected wallet status;
• blockchain transaction hashes;
• participation history connected to wallet activity;
• reward, prize, and entry records.
C. Platform usage data
• game participation;
• tournament entries;
• scores, rankings, outcomes, and gameplay history;
• referral or bonus usage;
• device, browser, IP-derived data, and log data;
• session activity and feature interactions.
D. Compliance and integrity data
Where necessary, we may collect or receive information used to verify age, detect fraud, enforce rules, prevent abuse, restrict prohibited users, or review suspicious activity.
4. How We Use Personal Data
We may use personal data to:
• provide and operate the Platform;
• create and manage user accounts;
• connect and maintain wallet-linked features;
• run games, tournaments, promotions, and rewards;
• provide customer support;
• secure the Platform and detect fraud, abuse, cheating, collusion, or technical misuse;
• enforce our Terms, rules, and policies;
• send transactional messages and service updates;
• send marketing communications where you opt in or where otherwise permitted;
• personalize content, offers, or tournament suggestions where permitted;
• analyze usage, performance, and engagement;
• comply with legal obligations and respond to lawful requests;
• establish, exercise, or defend legal claims.
5. Legal Bases
Depending on where you are located and the context of processing, we may process personal data on one or more of the following grounds:
• performance of a contract;
• legitimate interests, including operating, improving, and securing the Platform;
• compliance with legal obligations;
• your consent, where required or where we choose to rely on consent.
Where we rely on consent, you may withdraw it at any time, but withdrawal does not affect processing already carried out before withdrawal.
6. Marketing and Personalization
If you opt in, we may send you tournament announcements, product updates, promotions, and similar communications.
If you separately opt in, we may use your activity, preferences, and gameplay history to personalize recommendations, offers, or event suggestions.
You can unsubscribe from marketing at any time through account settings or the unsubscribe mechanism in the relevant communication.
7. Cookies and Similar Technologies
We may use cookies, analytics tags, local storage, pixels, SDKs, and similar technologies to:
• keep the Platform functioning;
• remember user preferences;
• understand usage and performance;
• improve security;
• measure campaign effectiveness.
Where required, we will ask for consent before using non-essential cookies or similar technologies.
8. Sharing of Personal Data
We may share personal data with:
• hosting, infrastructure, analytics, security, and communications providers;
• wallet, blockchain, identity, fraud, or compliance service providers;
• customer support and CRM providers;
• professional advisers, auditors, insurers, or legal counsel;
• courts, regulators, law enforcement, or public authorities where required;
• counterparties in a merger, acquisition, restructuring, financing, or asset sale.
We do not sell personal data in the ordinary sense of selling user lists for cash. However, some data sharing for advertising or analytics may be treated as "sharing" or a similar regulated activity in some jurisdictions.
9. International Transfers
Your personal data may be transferred to, stored in, or accessed from countries other than your own.
Where required, we will use appropriate safeguards for cross-border transfers.
10. Data Retention
We retain personal data for as long as reasonably necessary for the purposes described in this Notice, including:
• providing the Platform;
• maintaining business and accounting records;
• preventing fraud and abuse;
• resolving disputes;
• complying with legal, tax, audit, or regulatory obligations;
• enforcing our agreements.
Retention periods may vary by data type and by legal or operational need.
11. Security
We use reasonable technical, organizational, and administrative measures designed to protect personal data. However, no method of transmission, storage, or system security is completely secure, and we cannot guarantee absolute security.
You are also responsible for maintaining the security of your account credentials, devices, wallet access, and recovery phrases.
12. Your Rights
Depending on your location, you may have rights to:
• access personal data;
• correct inaccurate data;
• delete data;
• restrict or object to certain processing;
• withdraw consent;
• request portability of certain data;
• lodge a complaint with a relevant authority.
To exercise rights, contact us at [email protected].
13. Children
The Platform is not intended for users under 18. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, contact us and we will take appropriate action.
14. Third-Party Links and Public Blockchains
The Platform may link to third-party services or display public blockchain information.
Blockchain data may be public, immutable, and widely accessible. Once written to a public blockchain, some information may not be deletable or controllable by us.
We are not responsible for third-party privacy practices.
15. Changes to This Notice
We may update this Privacy Notice from time to time. The updated version will be posted with a revised "Last Updated" date.
16. Contact
Questions or privacy requests can be sent to:
KoinArcade
Malta (registered address pending company incorporation)
[email protected]